Resolving Windows Device Manager conflicts - Verizon Wireless Gleam (SCH-u700)
Windows 2000 / XP- Start Device Manager:
Click Start > (Settings) Control Panel > (Performance and Maintenance) > System > Hardware > Device Manager.
Windows Vista- Start Device Manager:
Click Start > (Settings) Control Panel > (System and Maintenance) > Device Manager.
If prompted, click Continue.
The following devices are normally installed:
ModemsSamsung CDMA ModemPorts (COM & LPT)Samsung CDMA Modem Diagnostic Serial Port (WDM) (COM
x)Universal Serial Bus controllersSamsung USB Composite Device
If a red
X, yellow
! or yellow
? is displayed to the left of a listed device, a conflict is present and the drivers must be updated or reinstalled.
Driver conflicts may also be indicated by a device entry labeled
Other Devices or
Unknown.
If a conflict is present:
- Ensure that the device drivers are installed. Refer to Installing USB drivers - Windows or Installing VCAST Music Essentials Kit for further assistance.
If the device drivers are installed and a conflict is still present, continue to step 2.
- Right-click the device then click Update Driver.
If using Windows Vista, right-click the device then click Update Driver Software.
The device name may vary from the example given but the process is the same.
- If presented, select No, not this time then click Next.
- Select Install from a list or specific location (Advanced) then click Next.
If using Windows Vista, click Browse my computer for driver software.
- If available, ensure that Search for the best driver in these locations and Include this location in the search are selected then enter C:\Program Files\Samsung\Drivers 4.24 into the search window then click Next.
The driver location can be entered manually or navigated to by clicking Browse.
- Click Finish.
If using Windows Vista, click Close.
