I haven't tried to call the retention center and threaten to cancel yet.
I have been using Verizon since 2001 and even though their rate isn't the lowest, it's pretty reasonable. I think I pay like $44.99 + tax for 500 anytime minutes, which I never went over. Verizon has like over 50 some million subscribers and most of my friends are on Verizon so my airtime with them does not count towards the 500 minutes. That rate is for national coverage. I think they also have local coverage for maybe $29.99 or $39.99.
All in all, I've been pretty happy with them and don't have any plan to switch to another carrier. Both Sprint and Verizon use same CDMA technology, which is superior to Cingular's GSM.
If you are happy with what you have and got a great deal, you should probably stick with it.
I personally know some Sprint users who have switched to Verizon mostly for the coverage issue, not because of the rates.
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