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About using your PC with V CAST Music

1. What is V CAST Music Manager? V CAST Music Manager is a free PC application available to make enjoying your digital music easier. With Music Manager, you can easily manage your music on your PC easily sync music to your V CAST Music phone, consolidate various music files types into your library, rip music from your CDs and burn CDs. You can download V CAST Music Manager for free from www.verizonwireless.com/musicmanager. Music Manager is supported on PCs using Windows XP or Windows Vista operating systems.
2. Does V CAST Music work with PCs using the Windows Vista operating system? Currently, you can access the V CAST Music online store through Windows Media Player 11 on a PC with the Windows Vista operating system and browse, search, purchase, and download music. you can also play songs, rip from and burn songs to CDs. However to sync music to your V CAST Music capable phone, you should download V CAST Music Manager. Music Manager provides the necessary software to enable syncing. Once V CAST Music Manager is installed, you can use either V CAST Music Manager or Windows Media Player to sync. V CAST Music Manager provides a simpler, easier way to both manage your music on your PC and sync music to your V CAST Music phone. V CAST Music Manager is a free download available at www.verizonwireless.com/musicmanager.
3. Can I use Windows Media® Player with V CAST Music? You can use Windows Media Player 10 or highter with V CAST Music.
4. Where can I find a cable to transfer songs to my phone? In order to transfer music from your PC to your Verizon Wireless V CAST Music capable phone, you will need a compatible USB data cable that matches the make and model of your phone. A cable is included in the Verizon Wireless Music Essentials Kit, which is available at Verizon Wireless Communications Stores and online at www.verizonwireless.com.
5. Which V CAST Music capable phones are supported by V CAST Music Manager? All V CAST Music capable phones are supported by V CAST Music Manager. The application is also available in a generic; "no-phone" build for users wishing to experience the application in the absence of a phone with which they can actually sync music. This version is available for as a free download with other versions from the principle V CAST Music Manager download site: http://www.verizonwireless.com/musicmanager.
6. Can I load MP3s from my PC music library onto my phone? Using V CAST Music Manager or Windows Media Player 10 (or higher) and the appropriate USB cable and software, MP3 files can be synced to a V CAST Music phone. During the sync process, MP3 files are automatically converted to WMA format, if necessary. The original MP3 files on your PC will remain in the MP3 format.
7. Can I play unprotected AAC formatted music with Music Manager? Can I sync that kind of music to my phone? Unprotected AAC music files (where the file extension is .m4a) can be played on your PC and can be synced to your phone using V CAST Music Manager. In the sync process, unprotected AAC (.m4a) files are automatically converted to WMA format, if necessary, to play on your phone. The original .m4a files remain on your PC in the unprotected AAC format. NOTE: protected AAC files (such as music purchased on iTunes®) are not recognized by V CAST Music Manager and can not be played or synced through V CAST Music Manager.
8. What else can V CAST Music Manager do? V CAST Music Essentails Manager users are able to:
   • • Use the "V CAST Get Music" tab to purchase music (eligibility requirements apply).
     • Use the "Music on my PC" tab to:
       • • Search for music in your library
         • Play music from your library
         • Browse playlists
         • Create playlists
         • Control the "sync list"
         • Manager "smart playlists"
         • Add music to the application's music database (which is kept in sync with the Windows Media Player music database)
         • Burn CDs
         • Access Wizards
     • Use the "Music on my Phone" tab to:
       • • Sync music to a V CAST Music capable phone
         • Monitor their phone's internal and removable card memory
     • Use the "Music on my CD" tab to:
       • • Play music from a CD
         • Rip music from a CD
     • Get help from integrated "Show Me How" resources.
9. What are the system requirements for the V CAST Music Manager? To access the V CAST Music Online Store from a PC or to transfer music from your PC to a Verizon Wireless V CAST Music capable phone, you will need the following:
   • • Windows XP operating system or higher
     • Windows Media Player 10 (or higher)
     • An active Internet connection (to access the V CAST Music store or to get song information when playing or ripping music on a CD)
     • You must also be a Verizon Wireless post-pay subscriber to purchase music from the V CAST Music store. (I.e., you receive a monthly bill. Pre-pay customers can not access V CAST Music at this time.)
10. I have V CAST Music Manager installed. How do I start using the application with one or more additional phones? Please visit www.verizonwireless.com/musicmanager to download the software again for each of your new phones.
11. How can I easily keep track of my V CAST Music purchases? Open V CAST Music Manager or Windows Media Player 10 (or higher) and select V CAST Music. Log in, go to My Purchases. The purchase page lists every purchase (downloaded or not) you have made. Next to each purchase is an indication of whether the song has been downloaded or not. Downloaded songs can be found in the Music on My PC tab of V CAST Music Manager or the Library tab within Windows Media Player.
12. Do the songs I downloaded to my phone appear on my online store purchase list? The purchase page lists every purchase (downloaded or not) you have made. An icon appears with each purchase that has not yet been downloaded. Downloaded songs can be found in the Music on My PC tab of V CAST Music Manager or the Library tab within Windows Media Player.
13. Can I download songs to my external memory card using a USB card Reader? Licensed music must be synchronized to your phone or its external memory card using the appropriate USB cable and software in order to be playable on your phone. Licensed music transferred to the phone directly via a memory card will not play on your phone.
    Unprotected music may be transferred using Windows Explorer if it is in WMA format. V CAST Music phones with Version 01.02.000 or higher software such as the Chocolate by LG can also accept unprotected MP3 files. The file must be saved to the MY_MUSIC folder on the memory card to be played. Note: only unprotected MP3 files can be played after being sideloaded. Protected MP3 files must be transferred using the sync function in order to be played on the phone.
14. Will I need to rename my song titles before I send them to my handset? No.