[karen152]

There's so much I don't know about my VX8700 and I'm hoping to find help here.

I am trying to play an MP3 on my phone.
I copied it to the card on my laptop, then put the card into the phone - it's been in before so it's formatted.

When I go to Get it Now>Music & Tones>My Music I cannot find the song. Yet, when I go to Settings & Tools>Memory>Card Memory>My Music - there is my file, right there.

So why can't I find and play it?

In reading the threads here, I find reference to a "service menu."
How do I access it?

Please pardon my ignorance but I'm trying to figure this out.

TIA