[1rlhtmma]

The q'zone seems to be suitable for my use and I am very pleased with the service I have received since my switch from Nextel after 6 years but I have not been able to format a memory card with the new phone. After some initial difficulty I used a friends older chocolate to format a card and I now have a new card which I have been unable to format as well. I can save photos to the card and transfer them from card to phone and phone to card in the phone but the various files MY PIX, MY Videos, etc. do not exist on the card and when I attempt to download the images on my computer I am unable to locate any files, the computer claims the card needs to be formatted, when I attempt to format on the computer it cannot do so and claims the card is write protected.

The manual that came with the phone is one of the worst I have ever seen, loaded with tons of info that does not seem to tie together very well and not a mention of formatting a card anywhere. A footnote on this when I personally talk with a Verizon rep or Tech even at UTC they claim the phone is too new to have a handle on all the issues that may come up with it, ....................huh, who might have a handle on the phones issues if not the people who sell it, service it and even those who built it.