About Voice Mail

[admin_mvu]

Description

<!-- mba_share_description_start --> Voice Mail takes a caller's message when you can't answer the phone. You will receive a message-waiting indicator to let you know that a message has been left for you. Basic Voice Mail includes:

• 20 messages
• 3 minute maximum per message
• 21-day retention

Need more capacity? Enhanced Voice Mail offers room for more messages, longer message length and longer message retention.
<!-- mba_share_description_end --> <!-- mba_share_demo_link_start --> Demo

Learn how to program and use your Voice Mail
<!-- mba_share_demo_link_end --> How to Get It

Voice Mail is an included feature that is typically added to your account when you first activate service. If you wish to confirm you have this feature, login to My Account and select "My Plan" and then select "Add/change features".
<!-- mba_share_how_to_use_start --> How to Use It

To access your voice mailbox:

1. Press *VM (*86) and SEND.
2. Follow the prompts to enter your password and retrieve your messages.
   NOTE: If you hear your own system greeting when you dial *VM (*86), press # to interrupt it and follow the prompts to enter your password.

While listening to a message, press:

• 1 = Rewind
• 1-1 = Rewind to beginning of message
• 2 = Pause
• 3 = Fast Forward
• 3-3 = Fast Forward to end of message
• 4 = Slower
• 5 = Envelope Info (date/time message was sent)
• 6 = Faster
• 7 = Delete Message*
• 9 = Save Message*
• * = Cancel/Exit
• 0 = Help
• # = Finish/Skip

After listening to a message, press:

• 6 = Forward**
• 7 = Delete
• 8 = Reply**
• 9 = Save
• 0 = Help

*Not available in all areas.
**Forward/Reply only works with other Verizon Wireless Voice Mail subscribers in your own area.