V Cast Music Manager Playlists

[halarmstrong]

One of the advertised features that sold me on the new W755 was the ability to use V Cast Music Manager to download playlists to the phone.

I downloaded V Cast Music Manager. I have a USB cable. I can import playlists from Windows Media Player to V Cast Music Manager.

When I specify a playlist to download to my phone, all the songs in the playlist indeed download to the phone (via USB) but the playlist itself does not download.

So summarizing, the issue is on V Cast Music Manager, playlists import fine from Windows Media Player. On V Cast Music Manager I can create playlists and they work fine on V Cast Music Manager.

The whole purpose of V Cast Music Manager is to prepare collections of music on a PC where one has a keyboard and to download the music, its structure/organization, and playlist to the phone.

Without the named playlist, the music on the phone is a big mess.

Has anyone out there been able to download a playlist from V Cast Music Manager to a W755 and have the playlist name appear in the W755's playlist?

Thanks in advance.

[halarmstrong]

Dear Hal Armstrong,

Thank you for contacting Verizon Wireless through our website. I apologize for the delay in responding to your inquiry.

That is actually a very good question. I tried it myself on my phone and it also did not transfer the playlist intact over to my phone, just the songs. After a little more research, I found it, and don't know if it is a bug or something that was something that just was not implemented from the start. I was advised that it is something that should be coming w/future updates to the V Cast Music Manager, I am sorry but I was not given an ETA. Hopefully you playlist are not any larger than mine. I just created the playlist on my phone and then moved that songs that I wanted into it. Not the most convenient way, but for not it works.

We appreciate your business and thank you for using Verizon Wireless products and services. Should you have additional questions or concerns, please reply to this e-mail.

Sincerely,

Bill
Verizon Wireless
Customer Service

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I requested he forward the email to the development team

Anyone know any P2KCommander backdoor methods to put a playlist on the W755?

******

[admin_mvu]

Thanks for the update. It's good to know that Verizon is willing to admit to a bug and not just blame it on the user.