Resolving Windows Device Manager conflicts - Samsung Gleam (SCH-u700)

[admin_mvu]

Resolving Windows Device Manager conflicts - Verizon Wireless Gleam (SCH-u700) Windows 2000 / XP

• Start Device Manager:
  Click Start > (Settings) Control Panel > (Performance and Maintenance) > System > Hardware > Device Manager.

Windows Vista

• Start Device Manager:
  Click Start > (Settings) Control Panel > (System and Maintenance) > Device Manager.
  If prompted, click Continue.

The following devices are normally installed:
ModemsSamsung CDMA ModemPorts (COM & LPT)Samsung CDMA Modem Diagnostic Serial Port (WDM) (COMx)Universal Serial Bus controllersSamsung USB Composite Device
If a red X, yellow ! or yellow ? is displayed to the left of a listed device, a conflict is present and the drivers must be updated or reinstalled.
Driver conflicts may also be indicated by a device entry labeled Other Devices or Unknown.
If a conflict is present:

1. Ensure that the device drivers are installed. Refer to Installing USB drivers - Windows or Installing VCAST Music Essentials Kit for further assistance.
   If the device drivers are installed and a conflict is still present, continue to step 2.
2. Right-click the device then click Update Driver.
   If using Windows Vista, right-click the device then click Update Driver Software.
   The device name may vary from the example given but the process is the same.
   
3. If presented, select No, not this time then click Next.
   
4. Select Install from a list or specific location (Advanced) then click Next.
   If using Windows Vista, click Browse my computer for driver software.
   
5. If available, ensure that Search for the best driver in these locations and Include this location in the search are selected then enter C:\Program Files\Samsung\Drivers 4.24 into the search window then click Next.
   The driver location can be entered manually or navigated to by clicking Browse.
   
6. Click Finish.
   If using Windows Vista, click Close.
   

[whcummins]

Hi,

Do you know if Samsung's PC Studio 3.0 is supported with the Gleam? I installed the software on my WinXP system after purchasing the USB Data Charging Cable from Samsung, but PC Studio 3.0 says it can't connect to the Gleam via the USB port.

If not supported, if I were to purchase a USB Bluetooth adapter for my PC, could I then transfer mp3 files, pictures and video, etc. between the PC and my phone? in both directions or only from the PC to the phone?

Thanks,
Bill

[admin_mvu]

What is PC Studio 3.0? I'm not familiar with what it is and what it does.

[whcummins]

I wrote my original post before I discovered and installed Verizon's Music Monitor on my desktop.

PC Studio 3.0 is software that Samsung posts on its website for managing content on their selected cellphone models. I purchased their USB data cable, but other than a driver for it, I could not find any software anywhere that would allow me to manage files on the removable sd memory on my Gleam. PC Studio allows for USB, Bluetooth and other connections, but I don't have Bluetooth on my PC (yet)

Unlike some phones, it's a pain to remove the memory card on the Samsung Gleam, so was hoping to be able to use the USB cable or Bluetooth for downloads and uploads to/from the phone.

I've successfully downloaded music to my phone via the Music Monitor, but need to read more about whether Verizon provides tools for downloading ringtones, uploading photos and videos, syncing contact lists, backing up address books on the phone, etc..

Any pointers to other Verizon (or Samsung) software for accomplishing my goals would be most appreciated.

Thanks,
Bill

[SunsNut]

Originally Posted by whcummins

I wrote my original post before I discovered and installed Verizon's Music Monitor on my desktop.

PC Studio 3.0 is software that Samsung posts on its website for managing content on their selected cellphone models. I purchased their USB data cable, but other than a driver for it, I could not find any software anywhere that would allow me to manage files on the removable sd memory on my Gleam. PC Studio allows for USB, Bluetooth and other connections, but I don't have Bluetooth on my PC (yet)

Unlike some phones, it's a pain to remove the memory card on the Samsung Gleam, so was hoping to be able to use the USB cable or Bluetooth for downloads and uploads to/from the phone.

I've successfully downloaded music to my phone via the Music Monitor, but need to read more about whether Verizon provides tools for downloading ringtones, uploading photos and videos, syncing contact lists, backing up address books on the phone, etc..

Any pointers to other Verizon (or Samsung) software for accomplishing my goals would be most appreciated.

Thanks,
Bill

Well you've gotten further than I have. I've spent probably 12 hours trying to get something besides the XP computer to see this stupid phone. I've downloaded the Music Monitor but it won't talk to the phone. Device manager sees it just fine and there are no conflicts. I have all my ringtones and contacts in Bitpim which I've been using for years with my LG phones. I love purple so bought the Gleam but still have time to return it if I can't get all my ringtones over to it. I want to have a separate ringtone for each person who calls me just like I've always had but so far I'm getting nowhere in high gear.

[xrayangiodoc]

I've been able to transfer music via the usb cable with MS Media player 11 by turning on the phones sync mode. No luck yet getting my ringtones into the phone. Bitpim does not seem to recognize this phone (yet?). Very frustrating. I have read elsewhere that Big Brother Verizon saw fit to disable the Samsung PC Studio 3. They clearly want to try to force their customers to buy ringtones rather than having the freedom to put their own files in THEIR phones!

[jwillis]

I've had similar problems and only limited success. I can use the usb cable to have the phone act as a modem, using the generic usb driver that came with the cable. (At that point, use either QuickLink or just any other modem software that accesses the phone just like any land line.) I can move music files by using Windows explorer. (After connecting the cable, on the phone go to GET IT NOW, MUSIC & TONES, SYNC MUSIC. After a few seconds, the phone will appear on the computer's Windows Explorer as a new drive. But only the music directory appears, so this doesn't help for videos, ring tones, contacts, etc. You can move mp3 files back and forth then with Windows Explorer and don't have to go thru the full sync process.) However, I have had zero luck with PC studio. Bitpim recognizes it as a generic CMDA phone, but has zero capabilities to do anything. If anyone has a clue how to get PC studio to work, I'd sure like to hear it.

[bagpipe joe]

http://www.tian.cc/2008/03/howto-sam...-ringtone.html