Resolving Windows Device Manager conflicts - Samsung Saga
Windows Vista
- Start Device Manager:
Click Start > (Settings) Control Panel > (System and Maintenance) > Device Manager.
If prompted, click Continue.
Windows 2000 / XP
- Start Device Manager:
Click Start > (Settings) Control Panel > (Performance and Maintenance) > System > Hardware > Device Manager.
For detailed instructions, refer to
Opening Windows Device Manager.
As A Sync Device
As A Modem
Sync Device

In order to use the Samsung Saga as a sync device, the USB setting for VZAccess Manager must be set to
ActiveSync and Modem Driver and the Modem Link must be set to
Inactive. Refer to
Changing the data connection settings - Samsung Saga and
Activating / deactivating the Modem Link - Samsung Saga for additional assistance.
The following devices are normally installed:
Portable Devices Windows Mobile-based device

If a red
X, yellow
! or yellow
? is displayed to the left of a listed device, a conflict is present and the drivers must be updated or reinstalled.

Driver conflicts may also be indicated by a device entry labeled
Other Devices or
Unknown.

If a conflict is present:
Top
Modem

In order to use the Samsung Saga as a modem, the USB setting for VZAccess Manager must be set to
Modem and Diagnostic Driver and the Modem Link must be set to
Active. Refer to
Changing the data connection settings - Samsung Saga and
Activating / deactivating the Modem Link - Samsung Saga for additional assistance.
The following devices are normally installed:
Modems Samsung Mobile Modem Ports (Com & LPT) Samsung Mobile Model Diagnostic Serial Port (WMD)(COM
x) Universal Serial Bus controllers Samsung USB Composite Device

If a red
X, yellow
! or yellow
? is displayed to the left of a listed device, a conflict is present and the drivers must be updated or reinstalled.

Driver conflicts may also be indicated by a device entry labeled
Other Devices or
Unknown.

If a conflict is present:
- Ensure that the device drivers are installed. Refer to Downloading and installing VZAccess Manager - Windowsfor additional assistance.
If VZAccess Manager is installed and a driver conflict is still present, continue to step 2.
- Right-click the device then click Update Driver Software.
If using Windows 2000 / XP, right-click the device then click Update Driver.
The device name may differ from the example shown

- Click Browse my computer for driver software.
If using Windows 2000 / XP, select Install from a list or specific location (Advanced) then click Next.

- Enter C:\Program Files\Samsung\Drivers 4.40 into the search window then click Next.
If using Windows 2000 / XP, ensure that Search for the best driver in these locations and Include this location in the search are selected.
The driver location can be entered manually or navigated to by clicking Browse.
If the drivers are not located, enter C:\Program Files\Samsung\Drivers 4.24 then click Next.

- Click Close.
If using Windows 2000 / XP, click Finish.
